Construction Equipment Electrical Repair Sacramento, CA
Industrial Equipment Electrical Diagnosis and Repair in Greater Sacramento, CA
When something goes wrong with a large machine, it is easy to assume it will be a big problem, too. When a bulldozer stops working, it is easy to look at something huge within the machine as the culprit of the problem. This was largely accurate for equipment diagnosis and repair in the past. Now, however, machines are much more sophisticated than they were in the past, and that means they are increasingly electronic.
When you have a sophisticated electronic system, there are infinitely more ways for things to go wrong, and the ways those things can go wrong are infinitely smaller. Instead of having a problem with a hydraulic cylinder, you might have a problem with a tiny bit of corrosion that is less than a millimeter thick. Diagnosing electrical issues can be challenging because it takes time to determine the root cause in such intricate, small systems.
When a machine problem is significant, it takes five minutes to diagnose and five hours to fix. When the problem with a machine is tiny, meaning that it is an electrical problem, it takes five hours to diagnose it and five minutes to fix it. This often creates tension between technicians and customers, as customers expect immediate diagnosis and are willing to wait as long as it takes to fix the issue. Customers do not want to wait for hours without knowing what is wrong with their vehicle.
This is why it is so essential for technicians to explain to customers the role of the electrical system in their vehicles or equipment. It might be silly to think that a tiny fleck of dirt can bring down a whole bulldozer, but it can. To correctly diagnose and repair the bulldozer, technicians must thoroughly understand the electrical system and have sufficient time to perform a proper diagnosis. Once the diagnosis is complete, it takes only a moment to fix an issue with the electrical system.
On the other hand, if the customer or the boss expects the technician to make a quick diagnosis and then start repairing right away, the most likely result is that the technician will begin basically throwing replacement parts at the bulldozer, hoping that something sticks and fixes the problem. If something fixes the problem, it does not mean the underlying problem has been addressed. And, of course, it is still possible that nothing will resolve the situation until the technician can review the issue and spend the five hours to arrive at an accurate diagnosis. At this point, the customer’s money has been wasted, along with everyone’s time, and no one is happy.
For an accurate diagnosis and a positive service experience, such as the one you receive at Monster Iron, give your technician the space and time to assess your equipment properly. You will be glad you did when your valuable equipment is up and running as well as ever.
